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Tourist
Posts: 4

go pro hero 7 black with problem

[ New ]

Gopro hero 7 black, does not connect at all in the application, just bought, in less than 24 hours I am already having this kind of problem that I never had in sjcam, using the cable that came in it, recognizes nothing, neither the pc nor the software, with great cost I was able to upgrade pleo wifi to newer version 1.8, probgrama without any help and pathetic.


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GoPro
Posts: 27,018

Re: go pro hero 7 black with problem

[ New ]

Hi @thiagor26323

 

There is a recent update for the GoPro app.

Once the update is done, restart your phone before proceeding with the pairing process.

Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs

 

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 27,018

Re: go pro hero 7 black with problem

[ New ]

Hi @thiagor26323

 

There is a recent update for the GoPro app.

Once the update is done, restart your phone before proceeding with the pairing process.

Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs

 

 

Thanks!
Ej