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Sightseer
Posts: 1
Accepted Solution

go pro hero 3+ cant update or reset wifi

I keep getting a 404 error code when following the steps to update and reset wifi.  I've tried other browsers with no luck, super aggravating.

 


Accepted Solutions
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GoPro
Posts: 6,097

Re: go pro hero 3+ cant update or reset wifi

Hi @stoutexper71120,

 

Please try to clear the cache of your web browser or try in private browsing. 

After that try to follow the steps on how to update it. 

 

If issue persist please contact GoPro Customer Support team via phone or chat. 

https://gopro.com/help/ContactUs

 

 

Regards,

-Jay 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: go pro hero 3+ cant update or reset wifi

Hi @stoutexper71120,

 

Please try to clear the cache of your web browser or try in private browsing. 

After that try to follow the steps on how to update it. 

 

If issue persist please contact GoPro Customer Support team via phone or chat. 

https://gopro.com/help/ContactUs

 

 

Regards,

-Jay