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Sightseer
Posts: 1

go pro 7 white frozen

tryed to delete somthing then it froze don't know why but my battery was at 5% when i tryed to make space tryed to kill it not plug it in take out sd card and more things

 

plz email me with a fix at glaspie420@gmail.com

 

thanks

GoPro
Posts: 12,088

Re: go pro 7 white frozen

Hi @fastvista84381

 

Take the SD card out and let the battery drain.

Fully charge the camera then follow the steps on https://community.gopro.com/t5/en/Camera-Freezes-Up/ta-p/393032

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs 

 

Thanks!

Ej