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Tourist
Posts: 1

garantia so com nota fiscal?

[ Edited ]

Boa tarde;

 

    A minha Filha adquiriu uma Go-Pro Hero 6 em nov/2018 nos EUA - Best Buy de Las Vegas. O Equipamento foi pouco utilizado. E na necessidade de recarga simplesmente não foi possível. Desde então não mais funcionou.

 

    Mas a pergunta é: é preciso a nota fiscal ou pelo número de série é possível identificar local e data da compra?

 

    Desde ja agradeço a atenção.

 

     Augusto N******

     a*******.*******@ig.com.br

     Fortaleza / Ce

     11/02/2019

GoPro
Posts: 9,678

Re: garantia so com nota fiscal?

 

Hi @augustonobrega

 

Please go over the steps on this aticle: HERO6 Black Will Not Power On

If it's still the same, you may reach out to our Support Team for assistance.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej