Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-254853%22%20slang%3D%22en-US%22%3Efusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-254853%22%20slang%3D%22en-US%22%3E%3CP%3ENew%20Gopro%20Fusion.%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3ETrying%20to%20use%20to%20record%2055mins%20continuously%2C%20%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Etypically%20of%20rowing%20events.%3CSPAN%3E%26nbsp%3B%20%3C%2FSPAN%3EBoth%20the%20front%20and%20back%20cameras%20typically%20record%20they%20first%207mins%2C%20no%20problem.%3CSPAN%3E%26nbsp%3B%20%3C%2FSPAN%3EBut%20when%20you%20look%20at%20the%20following%207min%20clips%20the%20.THM%20file%20is%20not%20there%2C%20just%20the%20MPEG%20%2B%20LVR%20for%20the%20Front%20and%20MPEG%2C%20.LVR%2C%20.WAV.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%20to%20the%20problem.%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3ECan%20the%20Fusion%20record%2055min%20of%20continuous%205k%20footage%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-254853%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFusion%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-254865%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-254865%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F78334%22%20target%3D%22_blank%22%3E%40aquabluedreams%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhat%20are%20the%20SD%20cards%20on%20your%20Fusion%3F%3C%2FP%3E%0A%0A%3CP%3EIt%20will%20record%20continuously%20but%26nbsp%3B%20the%20file%20will%20be%20chaptered.%3C%2FP%3E%0A%0A%3CP%3EPlease%20refer%20to%20this%20article%20for%20information%3A%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FGoPro-Camera-File-Chaptering-Information%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EGoPro%20Camera%20File%26nbsp%3BChaptering%26nbsp%3BInformation%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3CBR%20%2F%3E%20Ej%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-254913%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-254913%22%20slang%3D%22en-US%22%3E%3CP%3EUsing%202%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESamsung%20Evo%20Select%26nbsp%3B%3C%2FP%3E%3CP%3E128GB%3C%2FP%3E%3CP%3EClass%2010%20UHS3%3C%2FP%3E%3CP%3E100mb%2Fs%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENeed%20faster%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-255173%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-255173%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F78334%22%20target%3D%22_blank%22%3E%40aquabluedreams%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E.thm%20files%20are%20Thumbnail%20video%20files%20which%20are%20used%20to%20display%20a%20thumbnail%20image%20of%20the%20video.%3C%2FP%3E%0A%0A%3CP%3EThough%20there%20are%20chaptered%20files%2C%20it%20still%20belongs%20to%20one%20video%20recording.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-255234%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-255234%22%20slang%3D%22en-US%22%3E%3CP%3EAs%20you%20can%20see%20in%20the%20image%20of%20the%20files%20downloaded%20above%20the%20.THM%20file%20is%20only%20attached%20to%20the%20first%207min%20clip.%20%26nbsp%3BIt%20is%20missing%20from%20all%20the%20other%20following%207min%20clips.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-257109%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-257109%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F78334%22%20target%3D%22_blank%22%3E%40aquabluedreams%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThe%20chaptered%20files%20will%20no%20longer%20have%20a%20.THM%20file.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-263196%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-263196%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20ta%20similar%20problem%20as%20this.%20%26nbsp%3BI%20have%2060%20minutes%20of%20footage%20and%20fusion%20will%20only%20import%2039%20minutes%20as%20it%20states%20that%20some%20files%20can%E2%80%99t%20be%20imported.%20%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20is%20the%20fix%20to%20get%20all%20files%20imported%20as%20I%20have%20tried%20pretty%20much%20everything%20now.%20%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-279735%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-279735%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%40aragon1006%3C%2FA%3E%26nbsp%3B-%20Can%20you%20help%20clarify%20if%20it's%20possible%20to%20import%20to%20Fusion%20Studio%20without%20a%20.THM%20file%3F%20I'm%20having%20the%20same%20issue%20as%20described%20above.%20About%2075%25%20of%20my%20clips%20have%20the%20.THM%20associated...but%20somewhere%20in%20the%20filming%20they%20stopped%20getting%20that%20.THM%20file.%20So%20only%20the%20clips%20with%20it%20will%20get%20imported.%20I%20get%20a%20(218)%20error%20when%20I%20try%20to%20import%20the%20clips%20without%20the%20.THM%20file.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20anyway%20to%20import%20without%20it%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20in%20advance!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-284073%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284073%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F85416%22%20target%3D%22_blank%22%3E%40bsrreed%3C%2FA%3E.%20A%20218%20error%20indicates%20that%20the%20files%20are%20incoherent%20which%20leads%20to%20them%20failing%20to%20be%20imported.%20Try%20manually%20updating%20the%20firmware%20of%20your%20Fusion%20camera%20and%20try%20importing%20again.%20The%20THM%20files%20are%20needed%20for%20the%20Fusion%20files%20to%20be%20imported%20to%20Fusion%20Studio.%20Could%20the%20other%20files%20without%20corresponding%20THM%20files%20be%20chapters%20of%20a%20long%20recording%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FGoPro-Camera-File-Chaptering-Information%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EChaptering%3C%2FA%3E%20is%20automatically%20done%20in%20the%20camera%20when%20a%20recording%20reaches%20a%20certain%20file%20size.%20A%20single%2C%20long%20recording%20segmented%20into%20different%20files%20(chapters)%20will%20have%20only%20one%20THM%20file%20and%20will%20import%20as%20one%20file%20to%20Fusion%20Studio.%20We%20recommend%20manually%20importing%20the%20files%20to%20Fusion%20Studio%20following%20instructions%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2Fhow-to-import-media-into-fusion-studio%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EFeel%20free%20to%20post%20back%20for%20any%20other%20questions%20or%20concerns.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-285967%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-285967%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20you're%20trying%20to%20record%20a%20long%20single%20file%20(55%20minutes%20for%20instance)%20you%20will%20only%20get%20one%20thumbnail%20file%20generated.%26nbsp%3B%20If%20you%20were%20to%20record%2020%20x%203%20minute%20clips%2C%20then%20you%20would%20get%2020%20thumbnail%20files.%26nbsp%3B%20You%20only%20get%201%20thumbnail%20file%20per%20finished%20clip.%26nbsp%3B%20When%20you%20see%20multiple%20files%20in%20your%20gopro%20folder%2C%20that's%20simply%20the%20file%20system%20segmenting%20the%20clips%20due%20to%20the%20maximum%20file%20size%20that%20can%20be%20handled.%26nbsp%3B%20So%20one%2055%20minute%20clip%20may%20have%20several%20files%2C%20but%20it%20will%20still%20only%20have%201%20thumbnail.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20suspect%20the%20reason%20you're%20only%20managing%20to%20import%2039%20minutes%20of%20video%20is%20due%20to%20the%20fact%20there's%20some%20file%20corruption%20somewhere.%26nbsp%3B%20I%20would%20honestly%20recommend%20that%20if%20you're%20starting%20afresh%2C%20you%20don't%20just%20use%20the%20GoPro%20app%20to%20delete%20files%20off%20the%20Camera%2C%20you%20put%20them%20in%20the%20PC%20to%20make%20sure%20all%20files%20are%20removed.%26nbsp%3B%20I%20find%20that%20the%20GoPro%20app%20usually%20leaves%20behind%20.wav%20files%20from%20previous%20sessions.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 3

fusion studio not importing footage because of no .THM file

New Gopro Fusion. Trying to use to record 55mins continuously,  typically of rowing events.  Both the front and back cameras typically record they first 7mins, no problem.  But when you look at the following 7min clips the .THM file is not there, just the MPEG + LVR for the Front and MPEG, .LVR, .WAV.

 

Any ideas to the problem. Can the Fusion record 55min of continuous 5k footage?

Screen Shot 2018-10-26 at 12.30.17 PM.png
GoPro
Posts: 7,173

Re: fusion studio not importing footage because of no .THM file

 

Hi @aquabluedreams

 

What are the SD cards on your Fusion?

It will record continuously but  the file will be chaptered.

Please refer to this article for information:

GoPro Camera File Chaptering Information

 

Thanks!
Ej

 

Sightseer
Posts: 3

Re: fusion studio not importing footage because of no .THM file

Using 2

 

Samsung Evo Select 

128GB

Class 10 UHS3

100mb/s

 

Need faster?

GoPro
Posts: 7,173

Re: fusion studio not importing footage because of no .THM file

Thanks @aquabluedreams

 

.thm files are Thumbnail video files which are used to display a thumbnail image of the video.

Though there are chaptered files, it still belongs to one video recording.

 

Thanks

Ej

Sightseer
Posts: 3

Re: fusion studio not importing footage because of no .THM file

As you can see in the image of the files downloaded above the .THM file is only attached to the first 7min clip.  It is missing from all the other following 7min clips.

GoPro
Posts: 7,173

Re: fusion studio not importing footage because of no .THM file

 

Hi @aquabluedreams

 

The chaptered files will no longer have a .THM file.

 

Regards,

Ej

Sightseer
Posts: 1

Re: fusion studio not importing footage because of no .THM file

I have ta similar problem as this.  I have 60 minutes of footage and fusion will only import 39 minutes as it states that some files can’t be imported.  

 

What is the fix to get all files imported as I have tried pretty much everything now.  

Sightseer
Posts: 1

Re: fusion studio not importing footage because of no .THM file

Hi @aragon1006 - Can you help clarify if it's possible to import to Fusion Studio without a .THM file? I'm having the same issue as described above. About 75% of my clips have the .THM associated...but somewhere in the filming they stopped getting that .THM file. So only the clips with it will get imported. I get a (218) error when I try to import the clips without the .THM file.

 

Is there anyway to import without it? 

 

Thank you in advance!