Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-254853%22%20slang%3D%22en-US%22%3Efusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-254853%22%20slang%3D%22en-US%22%3E%3CP%3ENew%20Gopro%20Fusion.%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3ETrying%20to%20use%20to%20record%2055mins%20continuously%2C%20%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Etypically%20of%20rowing%20events.%3CSPAN%3E%26nbsp%3B%20%3C%2FSPAN%3EBoth%20the%20front%20and%20back%20cameras%20typically%20record%20they%20first%207mins%2C%20no%20problem.%3CSPAN%3E%26nbsp%3B%20%3C%2FSPAN%3EBut%20when%20you%20look%20at%20the%20following%207min%20clips%20the%20.THM%20file%20is%20not%20there%2C%20just%20the%20MPEG%20%2B%20LVR%20for%20the%20Front%20and%20MPEG%2C%20.LVR%2C%20.WAV.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%20to%20the%20problem.%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3ECan%20the%20Fusion%20record%2055min%20of%20continuous%205k%20footage%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-254853%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFusion%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-254865%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-254865%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F78334%22%20target%3D%22_blank%22%3E%40aquabluedreams%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhat%20are%20the%20SD%20cards%20on%20your%20Fusion%3F%3C%2FP%3E%0A%0A%3CP%3EIt%20will%20record%20continuously%20but%26nbsp%3B%20the%20file%20will%20be%20chaptered.%3C%2FP%3E%0A%0A%3CP%3EPlease%20refer%20to%20this%20article%20for%20information%3A%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FGoPro-Camera-File-Chaptering-Information%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EGoPro%20Camera%20File%26nbsp%3BChaptering%26nbsp%3BInformation%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3CBR%20%2F%3E%20Ej%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-254913%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-254913%22%20slang%3D%22en-US%22%3E%3CP%3EUsing%202%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESamsung%20Evo%20Select%26nbsp%3B%3C%2FP%3E%3CP%3E128GB%3C%2FP%3E%3CP%3EClass%2010%20UHS3%3C%2FP%3E%3CP%3E100mb%2Fs%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENeed%20faster%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-255173%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-255173%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F78334%22%20target%3D%22_blank%22%3E%40aquabluedreams%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E.thm%20files%20are%20Thumbnail%20video%20files%20which%20are%20used%20to%20display%20a%20thumbnail%20image%20of%20the%20video.%3C%2FP%3E%0A%0A%3CP%3EThough%20there%20are%20chaptered%20files%2C%20it%20still%20belongs%20to%20one%20video%20recording.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-255234%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-255234%22%20slang%3D%22en-US%22%3E%3CP%3EAs%20you%20can%20see%20in%20the%20image%20of%20the%20files%20downloaded%20above%20the%20.THM%20file%20is%20only%20attached%20to%20the%20first%207min%20clip.%20%26nbsp%3BIt%20is%20missing%20from%20all%20the%20other%20following%207min%20clips.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-257109%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-257109%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F78334%22%20target%3D%22_blank%22%3E%40aquabluedreams%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThe%20chaptered%20files%20will%20no%20longer%20have%20a%20.THM%20file.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-263196%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-263196%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20ta%20similar%20problem%20as%20this.%20%26nbsp%3BI%20have%2060%20minutes%20of%20footage%20and%20fusion%20will%20only%20import%2039%20minutes%20as%20it%20states%20that%20some%20files%20can%E2%80%99t%20be%20imported.%20%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20is%20the%20fix%20to%20get%20all%20files%20imported%20as%20I%20have%20tried%20pretty%20much%20everything%20now.%20%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-279735%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-279735%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%40aragon1006%3C%2FA%3E%26nbsp%3B-%20Can%20you%20help%20clarify%20if%20it's%20possible%20to%20import%20to%20Fusion%20Studio%20without%20a%20.THM%20file%3F%20I'm%20having%20the%20same%20issue%20as%20described%20above.%20About%2075%25%20of%20my%20clips%20have%20the%20.THM%20associated...but%20somewhere%20in%20the%20filming%20they%20stopped%20getting%20that%20.THM%20file.%20So%20only%20the%20clips%20with%20it%20will%20get%20imported.%20I%20get%20a%20(218)%20error%20when%20I%20try%20to%20import%20the%20clips%20without%20the%20.THM%20file.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20anyway%20to%20import%20without%20it%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20in%20advance!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-284073%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284073%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F85416%22%20target%3D%22_blank%22%3E%40bsrreed%3C%2FA%3E.%20A%20218%20error%20indicates%20that%20the%20files%20are%20incoherent%20which%20leads%20to%20them%20failing%20to%20be%20imported.%20Try%20manually%20updating%20the%20firmware%20of%20your%20Fusion%20camera%20and%20try%20importing%20again.%20The%20THM%20files%20are%20needed%20for%20the%20Fusion%20files%20to%20be%20imported%20to%20Fusion%20Studio.%20Could%20the%20other%20files%20without%20corresponding%20THM%20files%20be%20chapters%20of%20a%20long%20recording%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FGoPro-Camera-File-Chaptering-Information%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EChaptering%3C%2FA%3E%20is%20automatically%20done%20in%20the%20camera%20when%20a%20recording%20reaches%20a%20certain%20file%20size.%20A%20single%2C%20long%20recording%20segmented%20into%20different%20files%20(chapters)%20will%20have%20only%20one%20THM%20file%20and%20will%20import%20as%20one%20file%20to%20Fusion%20Studio.%20We%20recommend%20manually%20importing%20the%20files%20to%20Fusion%20Studio%20following%20instructions%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2Fhow-to-import-media-into-fusion-studio%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EFeel%20free%20to%20post%20back%20for%20any%20other%20questions%20or%20concerns.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-285967%22%20slang%3D%22en-US%22%3ERe%3A%20fusion%20studio%20not%20importing%20footage%20because%20of%20no%20.THM%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-285967%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20you're%20trying%20to%20record%20a%20long%20single%20file%20(55%20minutes%20for%20instance)%20you%20will%20only%20get%20one%20thumbnail%20file%20generated.%26nbsp%3B%20If%20you%20were%20to%20record%2020%20x%203%20minute%20clips%2C%20then%20you%20would%20get%2020%20thumbnail%20files.%26nbsp%3B%20You%20only%20get%201%20thumbnail%20file%20per%20finished%20clip.%26nbsp%3B%20When%20you%20see%20multiple%20files%20in%20your%20gopro%20folder%2C%20that's%20simply%20the%20file%20system%20segmenting%20the%20clips%20due%20to%20the%20maximum%20file%20size%20that%20can%20be%20handled.%26nbsp%3B%20So%20one%2055%20minute%20clip%20may%20have%20several%20files%2C%20but%20it%20will%20still%20only%20have%201%20thumbnail.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20suspect%20the%20reason%20you're%20only%20managing%20to%20import%2039%20minutes%20of%20video%20is%20due%20to%20the%20fact%20there's%20some%20file%20corruption%20somewhere.%26nbsp%3B%20I%20would%20honestly%20recommend%20that%20if%20you're%20starting%20afresh%2C%20you%20don't%20just%20use%20the%20GoPro%20app%20to%20delete%20files%20off%20the%20Camera%2C%20you%20put%20them%20in%20the%20PC%20to%20make%20sure%20all%20files%20are%20removed.%26nbsp%3B%20I%20find%20that%20the%20GoPro%20app%20usually%20leaves%20behind%20.wav%20files%20from%20previous%20sessions.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 3
Accepted Solution

fusion studio not importing footage because of no .THM file

New Gopro Fusion. Trying to use to record 55mins continuously,  typically of rowing events.  Both the front and back cameras typically record they first 7mins, no problem.  But when you look at the following 7min clips the .THM file is not there, just the MPEG + LVR for the Front and MPEG, .LVR, .WAV.

 

Any ideas to the problem. Can the Fusion record 55min of continuous 5k footage?

Screen Shot 2018-10-26 at 12.30.17 PM.png

Accepted Solutions
GoPro
Posts: 7,853

Re: fusion studio not importing footage because of no .THM file

Hello @bsrreed. A 218 error indicates that the files are incoherent which leads to them failing to be imported. Try manually updating the firmware of your Fusion camera and try importing again. The THM files are needed for the Fusion files to be imported to Fusion Studio. Could the other files without corresponding THM files be chapters of a long recording?

 

Chaptering is automatically done in the camera when a recording reaches a certain file size. A single, long recording segmented into different files (chapters) will have only one THM file and will import as one file to Fusion Studio. We recommend manually importing the files to Fusion Studio following instructions here

 

Feel free to post back for any other questions or concerns. 

View solution in original post


All Replies
GoPro
Posts: 9,479

Re: fusion studio not importing footage because of no .THM file

 

Hi @aquabluedreams

 

What are the SD cards on your Fusion?

It will record continuously but  the file will be chaptered.

Please refer to this article for information:

GoPro Camera File Chaptering Information

 

Thanks!
Ej

 

Sightseer
Posts: 3

Re: fusion studio not importing footage because of no .THM file

Using 2

 

Samsung Evo Select 

128GB

Class 10 UHS3

100mb/s

 

Need faster?

Highlighted
GoPro
Posts: 9,479

Re: fusion studio not importing footage because of no .THM file

Thanks @aquabluedreams

 

.thm files are Thumbnail video files which are used to display a thumbnail image of the video.

Though there are chaptered files, it still belongs to one video recording.

 

Thanks

Ej

Sightseer
Posts: 3

Re: fusion studio not importing footage because of no .THM file

As you can see in the image of the files downloaded above the .THM file is only attached to the first 7min clip.  It is missing from all the other following 7min clips.

GoPro
Posts: 9,479

Re: fusion studio not importing footage because of no .THM file

 

Hi @aquabluedreams

 

The chaptered files will no longer have a .THM file.

 

Regards,

Ej

Sightseer
Posts: 1

Re: fusion studio not importing footage because of no .THM file

I have ta similar problem as this.  I have 60 minutes of footage and fusion will only import 39 minutes as it states that some files can’t be imported.  

 

What is the fix to get all files imported as I have tried pretty much everything now.  

Sightseer
Posts: 1

Re: fusion studio not importing footage because of no .THM file

Hi @aragon1006 - Can you help clarify if it's possible to import to Fusion Studio without a .THM file? I'm having the same issue as described above. About 75% of my clips have the .THM associated...but somewhere in the filming they stopped getting that .THM file. So only the clips with it will get imported. I get a (218) error when I try to import the clips without the .THM file.

 

Is there anyway to import without it? 

 

Thank you in advance!