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Hiker
Posts: 32
Accepted Solution

fusion is faulty. stitch is faulty.

fusion is faulty. stitch is faulty. video and fotolar stitches are fuzzy.


Accepted Solutions
GoPro
Posts: 6,774

Re: fusion is faulty. stitch is faulty.

Hello @sunnyriver833

 

If you purchased the Fusion from gopro.com directly, and purchase was made within the last 30 days, you can return your camera for a refund, and our Support team will be able to assist you with your request. You can connect with them through https://gopro.com/help/ContactUs

 

However, if you got the camera from a different seller, you might want to reach out to them for your return request. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 3,505

Re: fusion is faulty. stitch is faulty.

 

Hi @sunnyriver833

 

How can we assist? 

Can you send a sample video or picture? 

What settings are you using? 

How did you take a video or picture? 

 

Please let us know. 

 

Regards,

-Jay 

Hiker
Posts: 32

Re: fusion is faulty. stitch is faulty.

I sent it before. Please let us know

I did a reset. I made an update. it did not work.

Hiker
Posts: 32

Re: fusion is faulty. stitch is faulty.

I am bored awful camera

 

Hiker
Posts: 32

Re: fusion is faulty. stitch is faulty.

GoPro did not find a solution.

 

no blurred stitching solution.

Let's return the cameras. they return my money.

GoPro
Posts: 6,774

Re: fusion is faulty. stitch is faulty.

Hello @sunnyriver833

 

If you purchased the Fusion from gopro.com directly, and purchase was made within the last 30 days, you can return your camera for a refund, and our Support team will be able to assist you with your request. You can connect with them through https://gopro.com/help/ContactUs

 

However, if you got the camera from a different seller, you might want to reach out to them for your return request. 

 

Thanks, 
Marius