Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-322480%22%20slang%3D%22en-US%22%3Efull%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-322480%22%20slang%3D%22en-US%22%3E%3CP%3EI%20can%20see%20the%20videos%20on%20GoPro%20android%20app%2C%20I%20can%20watch%20videos%20on%20the%20phone%20if%20I%20insert%20SD%20from%20GoPro%20into%20phone%2C%20I%20can%20see%20them%20in%20all%20android%20file%20explorers%20but.%20when%20I%20conect%20phone%20with%20SD%20to%20PC%2C%20I%20can%20see%20everything%20except%20for%20the%20GoPro%20videos%2C%20I%20tryed%20to%20move%20them%20to%20another%20folder%2C%20on%20PC%20still%20shows%20empty.%20I%20renamed%20the%20files%20without%20the%20extendsion%20.mp4%2C%20still%20nothing%2C%20I%20inserted%20micro%20SD%20by%20itself%20with%20adaptor%20to%20PC%2C%20same%20result%2C%20I%20can%20see%20everything%20on%20the%20card%20except%20for%20GoPro%20videos.%20Back%20on%20camera%20or%20on%20phone%20I%20can%20see%20them%20again.%3C%2FP%3E%3CP%3Ethank%20you!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-322480%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-323315%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-323315%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F96322%22%20target%3D%22_blank%22%3E%40iliel0802%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EUse%20an%20SD%20adapter%20and%20view%20files%20on%20your%20PC.%3C%2FP%3E%0A%0A%3CP%3EThen%20try%20to%20do%20a%20search%20via%20File%20Explorer.%20You%20can%20try%20searching%20for%20the%20file%20name%20or%20simply%20type%20GoPro.%3C%2FP%3E%0A%0A%3CP%3EOnce%20files%20are%20presented%2C%20you%20may%20open%20its%20file%20location.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhat%20SD%20card%20are%20you%20using%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-323390%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-323390%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20I%20use%20adapter-%20I%20can%20not%20see%20the%20files%20on%20P.C.%3C%2FP%3E%3CP%3EIf%20I%20connect%20camera%20to%20P.C%20-%20I%20can%20not%20see%20the%20video%20files%20on%20P.C.%3C%2FP%3E%3CP%3EIf%20I%20put%20the%20SD%20card%20into%20phone%20and%20I%20connect%20the%20phone%20(galaxy%20s9%2B)%20to%20the%20P.C%20-%20I%20can%20not%20see%20the%20video%20files%20in%20the%20exact%20location%3C%2FP%3E%3CP%3EI%20can%20see%20the%20videos%20on%20my%20phone%3C%2FP%3E%3CP%3EI%20can%20see%20the%20files%20when%20I%20connect%20phone%20to%20camera%3C%2FP%3E%3CP%3ECard%20is%20Toshiba%20class%2010%2064gb%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-323405%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-323405%22%20slang%3D%22en-US%22%3E%3CP%3ESounds%20like%20you%20arte%20not%20loading%20the%20correct%20files%26nbsp%3B%20in%26nbsp%3B%20if%26nbsp%3B%20with%20the%20sd%20card%20slot%20are%20you%20seeing%26nbsp%3B%20a%20MP4%20LRV%20and%20thm%20file%20three.%20or%20different%3F%26nbsp%3B%20%26nbsp%3BWith%20the%20camera%26nbsp%3B%20directly%20the%20MTB%26nbsp%3B%20driver%20opens%20and%26nbsp%3B%20you%20should%20see%20the%20MP4%20and%26nbsp%3B%20second%20file%26nbsp%3B%20if%20the%20pc%20has%20another%20program%20running%20with%20it.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-323406%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-323406%22%20slang%3D%22en-US%22%3EI%20can%20see%20on%20camera%20on%20the%20gopro%20app%20the%20files%2C%20I%20can%20see%20them%20on%20phone%20if%20I%20insert%20the%20card%20on%20the%20phone.%3CBR%20%2F%3ENo%20matter%20how%20I%20connwct%20the%20SD%20card%20to%20pc%2C%20the%20same%20folder%20where%20I%20can%20see%20them%20on%20phone%2C%20it%20is%20empty%20on%20P.C.%3CBR%20%2F%3EIf%20I%20connect%20phone%20and%20explore%20to%20the%20location%2C%20the%20folder%20is%20empty.%20I%20conect%20card%20straight%20to%20the%20adapter%20to%20the%20P.C.%20again%20foldrr%20in%20same%20location%20is%20empty.%3CBR%20%2F%3EI%20insert%20it%20back%20to%20camera%20or%20to%20phone%2C%20the%20videos%20are%20there%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-324071%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-324071%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F96322%22%20target%3D%22_blank%22%3E%40iliel0802%3C%2FA%3E%2C%20I%20find%20it%20kind%20of%20strange%20if%20the%20media%20files%20are%20accessible%20on%20both%20your%20GoPro%20camera%20and%20mobile%20device%2C%20but%20not%20on%20your%20computer.%20I'm%20thinking%20that%20there%20could%20be%20something%20in%20your%20computer%20that's%20blocking%20the%20SD%20card%20itself%20or%20the%20files%20in%20it.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EGiven%20the%20situation%2C%20this%20can%20be%20a%20long%20shot%2C%20but%20can%20you%20quickly%20test%20the%20SD%20card%20on%20a%20different%20computer%20to%20further%20isolate%20this%20problem%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-324150%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-324150%22%20slang%3D%22en-US%22%3EI%20will%20test%20today%20at%20work%20in%20other%20laptop.%20The%20thing%20I%20find%20more%20strange%20is%20that%20if%20I%20put%20another%20video%20file%20in%20exact%20same%20location%2C%20I%20can%20see%20other%20files%2C%20except%20the%20gopro%20files.%20I%20will%20test%20in%20second%20laptop%20because%20I%20need%20to%20edit%20tomorrow%20the%20video%20latest.%20Thank%20you!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-324350%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-324350%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F96322%22%20target%3D%22_blank%22%3E%40iliel0802%3C%2FA%3E.%20Let%20us%20know%20how%20it%20goes.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-324435%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-324435%22%20slang%3D%22en-US%22%3EIt%20worked%2C%20I%20managed%20to%20get%20the%20files%20on%20other%20laptop.%20I%20have%20to%20format%20windows%20on%20mine%2C%20as%20there%20I%20see%20no%20other%20solution.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-324436%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-324436%22%20slang%3D%22en-US%22%3EIt%20worked%20yes%20on%20other%20laptop.%20I%20have%20to%20format%20mine%20at%20home%2C%20probably%20just%20a%20virus%20something.%20Thank%20you!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-324632%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-324632%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F96322%22%20target%3D%22_blank%22%3E%40freebraintrauma%3C%2FA%3E%2C%20I'm%20glad%20we%20got%20it%20all%20figured%20out.%20Your%20time%20and%20partnership%20throughout%20the%20process%20are%20very%20much%20appreciated.%20Feel%20free%20to%20post%20back%20if%20anything%20else%20comes%20up.%26nbsp%3BStay%20stoked%2C%20and%20have%20fun%20capturing%20moments%20using%20your%20GoPro!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-324637%22%20slang%3D%22en-US%22%3ERe%3A%20full%20video%20replays%20on%20camera%20but%20not%20on%20pc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-324637%22%20slang%3D%22en-US%22%3EThank%20you!%20I%20will%20have%20fun%2C%20I%20am%20comedian%2C%20I%20make%20comedy%20videos%20and%20comedy%20street%20performing%20shows.%20I%20have%20at%20the%20moment%20session%205%2C%20planning%20upgrade%20to%207%20soon.%20I%20will%20keep%20topics%20and%20ask%20questions%20if%20I%20will%20need%20some%20help.%20Thanks%20again!%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 7

Re: full video replays on camera but not on pc

It worked, I managed to get the files on other laptop. I have to format windows on mine, as there I see no other solution.
Tourist
Posts: 7

Re: full video replays on camera but not on pc

It worked yes on other laptop. I have to format mine at home, probably just a virus something. Thank you!
GoPro
Posts: 2,807

Re: full video replays on camera but not on pc

@freebraintrauma, I'm glad we got it all figured out. Your time and partnership throughout the process are very much appreciated. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!

Tourist
Posts: 7

Re: full video replays on camera but not on pc

Thank you! I will have fun, I am comedian, I make comedy videos and comedy street performing shows. I have at the moment session 5, planning upgrade to 7 soon. I will keep topics and ask questions if I will need some help. Thanks again!