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Sightseer
Posts: 2

front screen next to the lens will not turn on

[ New ]

The front screen will not turn on. The rest of the camera works fine. I updated it, did a factory reset, and tried without the sd card, which was in correctly the whole time while in.


Accepted Solutions
GoPro
Posts: 20,523

Re: front screen next to the lens will not turn on

[ New ]

Hello @thomash46770. The next step would be to engage our Support team. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 

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All Replies
GoPro
Posts: 20,523

Re: front screen next to the lens will not turn on

[ New ]

Hello @thomash46770. The next step would be to engage our Support team. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 

Adventurer
Posts: 14,098

Re: front screen next to the lens will not turn on

[ New ]

May be related to hardware. like said  get with gopro 

Sightseer
Posts: 2

Re: front screen next to the lens will not turn on

[ New ]
I’ve reached out, I’m on the waiting list