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Tourist
Posts: 1

external battery power pack

[ New ]

I want to be able to use this power pack while filming. The slot on the camera wont let me do it when it is in the case. How do i do it? Thank you in advance.

 


Accepted Solutions
GoPro
Posts: 19,945

Re: external battery power pack

[ New ]

Hello, @lax-dad. If by case you refer to the standard frame that holds the camera, try removing the charging port door as shown in this video https://youtu.be/ZT2P1hCH-xg . Once the door is removed, put the camera back in the frame. You should be able to connect the USB-C charging cable this way. 

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All Replies
GoPro
Posts: 19,945

Re: external battery power pack

[ New ]

Hello, @lax-dad. If by case you refer to the standard frame that holds the camera, try removing the charging port door as shown in this video https://youtu.be/ZT2P1hCH-xg . Once the door is removed, put the camera back in the frame. You should be able to connect the USB-C charging cable this way.