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09-27-2020 03:04 PM
everywhere there are colored circles
[ New ]Accepted Solutions
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10-03-2020 07:01 PM
Re: everywhere there are colored circles
[ New ]@ВладимирД7238, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.
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10-03-2020 02:25 PM
Re: everywhere there are colored circles
[ New ]Hello @ВладимирД7238. What are the Protune settings used?
Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229
Additionally, performing a factory reset in the camera may help.
Let us know how it goes.
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10-03-2020 04:46 PM
Re: everywhere there are colored circles
[ New ]didn't help
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10-03-2020 07:01 PM
Re: everywhere there are colored circles
[ New ]@ВладимирД7238, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.