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Sightseer
Posts: 2
Accepted Solution

estou com problemas em minha gopro, como faço pra resolver?

minha camera travou depois que foi feito a foto e não destravou mais, como vocês podem resolver?


Accepted Solutions
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GoPro
Posts: 17,624

Re: estou com problemas em minha gopro, como faço pra resolver?

Hi @kadinhobe

 

Is your camera still powering on?

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/

 

If it's no longer turning on, please go over the steps on HERO7 Will Not Power On
Let us know how it goes. https://gopro.com/help/ContactUs

 

 

Thanks!
Ej

 

View solution in original post


All Replies
Highlighted
Sightseer
Posts: 2

Re: estou com problemas em minha gopro, como faço pra resolver?

quero resolver o problema da minha gopro, como faço pra resolver?
Highlighted
GoPro
Posts: 17,624

Re: estou com problemas em minha gopro, como faço pra resolver?

Hi @kadinhobe

 

Is your camera still powering on?

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/

 

If it's no longer turning on, please go over the steps on HERO7 Will Not Power On
Let us know how it goes. https://gopro.com/help/ContactUs

 

 

Thanks!
Ej