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Sightseer
Posts: 3

errores de la hero 7 black

A alguien le da unos cuelgues descomunales su gopro 7 black, no hay manera de apagarla, otras no hay forma de encenderse, se queda congelada, etc, etc....

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GoPro
Posts: 6,097

Re: errores de la hero 7 black

Hi @sirfred,

 

May I know how do you turn it off and how do you turn it on?

Also what SD card brand and model are you using?

 

If you need urgent or live assistance please contact GoPro customer support  https://gopro.com/help/ContactUs

 

 

Regards,

-Jay

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Sightseer
Posts: 3

Re: errores de la hero 7 black

Ya me han solucionado el problema desde el centro de atención al cliente cambiando la camara, gracias por su atencion