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Sightseer
Posts: 1
Accepted Solution

entrou água na minha Hero

Olá! eu tenho uma gopro Hero2018 que comprei agora pouco, porém no dia 4 de março fui fazer meus primeiros vídeos na água. ao entrar no mar, com uma profundidade inferior a 30cm, a gopro entrou água e parou de funcionar, gostaria de saber se vocês podem me ajudar.


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GoPro
Posts: 11,601

Re: entrou água na minha Hero

Hi @jcorreiajr90

 

So long as all camera doors are closed, the HERO(2018) is waterproof down to 10m (33ft) without a housing.

Let our Support Team take a look at what happened.

You may reach out to them by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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All Replies
GoPro
Posts: 11,601

Re: entrou água na minha Hero

Hi @jcorreiajr90

 

So long as all camera doors are closed, the HERO(2018) is waterproof down to 10m (33ft) without a housing.

Let our Support Team take a look at what happened.

You may reach out to them by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej