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Sightseer
Posts: 1

email address for gopro

[ Edited ]

Hi I have lost my GoPro Hero 7 black seriel N0.#C328XXXX is there any chance os tracing it or blocking it.

 

Regards Mike

Adventurer
Posts: 10,826

Re: email address for gopro

Email is not offered publically anymore.

 

Lost camera is all you they will only pass it to the team, nothing more they can do. sorry that you lost it  to mark it down  for the site  that is as far as things will go they do not  go out there getting cameras back.  good stories are out there where a person found and returned a camera to the rightful owner years later

GoPro
Posts: 8,895

Re: email address for gopro

Sorry, @boff-60. We do not have a way of tracing or blocking a lost camera even with the serial number information. If you contact our Support team though, they will be able to create a case for it - with the serial number recorded in the system - so you get notified if someone calls in using your camera. The team may be reached by phone or chat through https://gopro.com/help/ContactUs .