Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

el pc no reconoce la gopro hero 8

[ New ]

Hola, cuando conecto la cámara al PC, no la reconoce ni aparece en el explorador.

también he intentado descargar GoPro Studio y no puedo.

¿Alguien puede ayudarme?

 

Gracias.

Nomad
Posts: 147

Re: el pc no reconoce la gopro hero 8

[ New ]

Look at this thread, I think it has the only solutions to this well known problem:

https://community.gopro.com/t5/Cameras/Windows-10-not-recognizing-Hero-8/m-p/645948#M152884

 

At the end of this thread there is description of a cable that works. I bought it and it solved the problem. Also you have to connect camera switched ON (strange but true). Cost $25 is steep but it is a high quality cable. Also "blue" GoPro cable should work as described in the thread (I did not try this).

Another solution is to connect camera via USB hub - again switched on. In my case this seems to be less dependent on the type of hub and the cable. Funny - older computers connect without a problem.

Sightseer
Posts: 2

Re: el pc no reconoce la gopro hero 8

[ New ]
Hi, thank you very much for tour answer. Finally i can conect muy camera with an USB hub. It work fine.
Sorry for muy english.