Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1

editar video 360 da max

nao consigo editar video 360 da max

 

Highlighted
Nomad
Posts: 2,294

Re: editar video 360 da max

There are a few tutorials on youtube available for editing with the GoPro app and using the VR player for Mac.

Highlighted
GoPro
Posts: 4,720

Re: editar video 360 da max

@flaviov43704, we try to help out as best as we can. Are you having issues editing your MAX footage via GoPro App or Exporter/GoPro Player? Please provide us more details so we can check how we can further assist.

Highlighted
Sightseer
Posts: 10

Re: editar video 360 da max

Just bought the GoPro Max. Nothing but issues. This camera is not ready to be put on store shelves. It might be the best camera in the world but I’ll never know because I can’t view the videos. I tried editing the 360 videos on my brand new iPhone and this error pops up: “Photo bursts, 4K 4:3 video and 360 media are not supported at this time”. I tried this on multiple iPhones from the newest generation all the way to an iPhone 6s. Called GoPro customer care and they told me to download GoPro Player on my brand new gaming PC... the only problem with that is that “GoPro Player” doesn’t even exist for PC, it’s only for Mac. Then customer service told me to install Exporter which I’ve done and it keeps crashing as soon as in import media and start the queue. I tried doing fresh installs of exporter 3 times with no luck. GoPro, you’ve obviously rushed to put the GoPro Max on shelves before all of its software was ready. This is unacceptable. You’d think your company would have learned from that same mistake you made with the crappy Karma Drone. I should add that customer care told me to “just use the MAX in Hero mode instead of 360 mode until they can sort out the software issues”... if I wanted the Hero I wouldn’t have bought the MAX!!! Smh!