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Sightseer
Posts: 2

ecran tactile hero7

[ New ]

bonjour, l'ecran tactile de ma hero7 est HS alors qu'il n'a aucun choc. Je vois des lignes de couleur mais plus d'image. Help


Accepted Solutions
GoPro
Posts: 19,608

Re: ecran tactile hero7

[ New ]

This is odd, @yannl85775. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to help you with the next steps. You may reach them by phone or chat. You may direct them to this thread for reference on what the issue is with the camera. 

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GoPro
Posts: 14,088

Re: ecran tactile hero7

[ New ]

@yannl85775, thanks for reaching out. We'd like to gather more details to see how we can help. Can you please post back a photo showing the issue of your HERO7 camera's touch display screen?

Sightseer
Posts: 2

Re: ecran tactile hero7

[ New ]

Hi, here is a picture of the screen

IMG_1643.jpg
GoPro
Posts: 19,608

Re: ecran tactile hero7

[ New ]

This is odd, @yannl85775. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to help you with the next steps. You may reach them by phone or chat. You may direct them to this thread for reference on what the issue is with the camera.