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Sightseer
Posts: 1

durata batteria limitata

[ New ]

ho appena acquistato una copro Hero 8 black dal sito ufficiale gopro.com, compresa di scheda xd da 64 gb.

L'ho utilizzata 3 giorni sulla moto, in modalità video risoluzione standard 1080 con stabilizzatore on...purtroppo dopo 25 minuti la batteria è completamente scarica e la camera si spegne...ho controllato se ci sono altre impostazioni che assorbono batteria ma non riesco a capire cosa mi fa scaricare così velocemente...potete aiutarmi ? grazie

 

 

 


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GoPro
Posts: 21,776

Re: durata batteria limitata

[ New ]

Hello, @deftjump81754. Is the camera updated to the latest firmware? If not, we recommend doing a manual update. The steps under Manual Update here will guide you through what needs to be done. 

 

The next step is to determine battery integrity. To do this, run a short record time test following these instructions .

 

If you get a battery life that is significantly shorter than expected, our team at https://gopro.com/help/ContactUs will be able to assist you further. You can reach them by chat or callback request. 

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All Replies
GoPro
Posts: 21,776

Re: durata batteria limitata

[ New ]

Hello, @deftjump81754. Is the camera updated to the latest firmware? If not, we recommend doing a manual update. The steps under Manual Update here will guide you through what needs to be done. 

 

The next step is to determine battery integrity. To do this, run a short record time test following these instructions .

 

If you get a battery life that is significantly shorter than expected, our team at https://gopro.com/help/ContactUs will be able to assist you further. You can reach them by chat or callback request.