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%3CLINGO-SUB%20id%3D%22lingo-sub-200684%22%20slang%3D%22en-US%22%3Edropped%20my%20hero%203%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200684%22%20slang%3D%22en-US%22%3E%3CP%3EDropped%20my%20hero%203%2B%20black%20into%20the%20sea%20(without%20the%20housing.)%20Now%20appears%20dead.%20Do%20I%20just%20throw%20it%20out%20or%20is%20it%20fixable%3F%3F%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-200684%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-200718%22%20slang%3D%22en-US%22%3ERe%3A%20dropped%20my%20hero%203%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200718%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F66026%22%20target%3D%22_blank%22%3E%40madmeerkat%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESome%20have%20been%20able%20to%20revive%20water-damaged%20cameras%20by%20letting%20them%20dry.%20However%2C%20water%20seeping%20into%20the%20internal%20camera%20components%20damages%20the%20camera%20beyond%20repair.%20Considering%20that%20we%20do%20not%20have%20repair%20centers%2C%20you%20can%20get%20in%20touch%20with%20Support%20team%20so%20they%20can%20look%20into%20options%20for%20you.%20You%20can%20reach%20them%20via%20phone%20or%20chat%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs.%26nbsp%3B%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs.%26nbsp%3B%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-200731%22%20slang%3D%22en-US%22%3ERe%3A%20dropped%20my%20hero%203%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-200731%22%20slang%3D%22en-US%22%3E%3CP%3EHey%20thanks.%20Kind%20of%20what%20I%20thought%2C%20but%20thanks%20for%20the%20confirmation.%20I'll%20give%20the%20support%20team%20a%20try%20anyway%20%3A-)%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 2
Accepted Solution

dropped my hero 3

Dropped my hero 3+ black into the sea (without the housing.) Now appears dead. Do I just throw it out or is it fixable???


Accepted Solutions
GoPro
Posts: 7,104

Re: dropped my hero 3

Hello @madmeerkat

 

Some have been able to revive water-damaged cameras by letting them dry. However, water seeping into the internal camera components damages the camera beyond repair. Considering that we do not have repair centers, you can get in touch with Support team so they can look into options for you. You can reach them via phone or chat through https://gopro.com/help/ContactUs. 

 

Thanks, 
Marius

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All Replies
GoPro
Posts: 7,104

Re: dropped my hero 3

Hello @madmeerkat

 

Some have been able to revive water-damaged cameras by letting them dry. However, water seeping into the internal camera components damages the camera beyond repair. Considering that we do not have repair centers, you can get in touch with Support team so they can look into options for you. You can reach them via phone or chat through https://gopro.com/help/ContactUs. 

 

Thanks, 
Marius

Sightseer
Posts: 2

Re: dropped my hero 3

Hey thanks. Kind of what I thought, but thanks for the confirmation. I'll give the support team a try anyway :-)