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Sightseer
Posts: 1
Accepted Solution

download video

After connecting my device to my computer and turning it on, my computer still does not show that a device has been connected. How can I fix this so I can download videos?


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GoPro
Posts: 13,074

Re: download video

There are steps to fix here that will help, @spirybeach76575 . Please try them out and let us know how it goes. Thanks!

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Adventurer
Posts: 12,793

Re: download video

 on the computer check  my devices the device manager

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GoPro
Posts: 13,074

Re: download video

There are steps to fix here that will help, @spirybeach76575 . Please try them out and let us know how it goes. Thanks!