download video

[spirybeach76575]

After connecting my device to my computer and turning it on, my computer still does not show that a device has been connected. How can I fix this so I can download videos?

[mariustanya · Accepted solution]

There are steps to fix here that will help, @spirybeach76575 . Please try them out and let us know how it goes. Thanks!

[fishycomics]

 on the computer check  my devices the device manager

[mariustanya · Accepted solution]

There are steps to fix here that will help, @spirybeach76575 . Please try them out and let us know how it goes. Thanks!