does anyone have a hero silver 3 that will not switch on or able to get the red charging light on? [ New ]

[mikeb16255]

Any ideas how to fix Hero3+ silver that will not switch on or will the red charging light come on ????

[mariustanya · Accepted solution]

Hello @mikeb16255, 

Do you mean the camera does not power on at all even when directly connected to a power source without the battery in? If yes, it would be best to get in touch with our Support team for further assistance. You can reach them via phone or chat through https://gopro.com/help/ContactUs

Thanks, 
Marius

[mariustanya · Accepted solution]

Hello @mikeb16255, 

Do you mean the camera does not power on at all even when directly connected to a power source without the battery in? If yes, it would be best to get in touch with our Support team for further assistance. You can reach them via phone or chat through https://gopro.com/help/ContactUs

Thanks, 
Marius