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%3CLINGO-SUB%20id%3D%22lingo-sub-174248%22%20slang%3D%22en-US%22%3Edidier%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-174248%22%20slang%3D%22en-US%22%3E%3CP%3Ehola%2C%20mi%20camara%20gopro%20hero3%2B%2C%20no%20se%20quiere%20concetar%20a%20mi%20celular%2C%20he%20ralizado%20todos%20los%20procesos%20para%20concetar%20y%20no%20me%20aparece%20ni%20el%20nombre%20en%20la%20red%20wifi%2C%20he%20hecho%20la%20actualizacion%20descargando%20desde%20la%20pagina%20de%20ustedes%20y%20asi%20tampoco%20me%20da...%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-174248%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-175164%22%20slang%3D%22en-US%22%3ERe%3A%20didier%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-175164%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F61129%22%20target%3D%22_blank%22%3E%40videocinema%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhen%20you%20did%20the%20software%20and%20Wi-Fi%20update%2C%20did%20your%20camera%20confirmed%20the%20update%3F%20If%20the%20Wi-Fi%20name%20you%20have%20set%20up%20is%20not%20being%20detected%20by%20your%20phone%20then%20there%20is%20a%20chance%20that%26nbsp%3Bthe%20update%20did%20not%20push%20through.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20go%20over%20the%20update%20process%20again%20and%20ensure%20that%20the%20camera%20prompts%201%2F2%20then%202%2F2.%20Once%20completed%2C%20proceed%20with%20the%20pairing%20process%20again.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20need%20to%20forger%20the%20Bluetooth%20ID%20on%20your%20phone.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHere%20are%20some%20links%20for%20reference%3A%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero3_plus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3EHow%20to%20update%20your%20HERO3%2B%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHow-to-Pair-the-Camera-with-the-GoPro-App%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3EPairing%20process%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2FGoPro-App-Camera-Connection-Troubleshooting%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3ESolve%20GoPro%20App%20Connection%20Issues%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

didier

hola, mi camara gopro hero3+, no se quiere concetar a mi celular, he ralizado todos los procesos para concetar y no me aparece ni el nombre en la red wifi, he hecho la actualizacion descargando desde la pagina de ustedes y asi tampoco me da...


Accepted Solutions
GoPro
Posts: 8,900

Re: didier

 

Hi @videocinema

 

When you did the software and Wi-Fi update, did your camera confirmed the update? If the Wi-Fi name you have set up is not being detected by your phone then there is a chance that the update did not push through.

 

Please go over the update process again and ensure that the camera prompts 1/2 then 2/2. Once completed, proceed with the pairing process again.

 

You may need to forger the Bluetooth ID on your phone.

 

Here are some links for reference:

 

How to update your HERO3+

Pairing process

Solve GoPro App Connection Issues

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 8,900

Re: didier

 

Hi @videocinema

 

When you did the software and Wi-Fi update, did your camera confirmed the update? If the Wi-Fi name you have set up is not being detected by your phone then there is a chance that the update did not push through.

 

Please go over the update process again and ensure that the camera prompts 1/2 then 2/2. Once completed, proceed with the pairing process again.

 

You may need to forger the Bluetooth ID on your phone.

 

Here are some links for reference:

 

How to update your HERO3+

Pairing process

Solve GoPro App Connection Issues

 

Thanks!

Ej