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Nomad
Posts: 572
Accepted Solution

desktop quik does not "see" hero 6

hi all,

Win 8.1

Quik version 2.3.0.5383

hero6 with 1.51 firmware

 

Quik does not see Hero6.

see a unknown firmware, say is the latest 

 

by no means, I can download media.

 

any help appreciated,

robert

 

 

 

 

Capture.JPG

Accepted Solutions
Explorer
Posts: 11,688

Re: desktop quik does not "see" hero 6

The problem you're having I think is related to you using an outdated version of Quik. Unfortunately, the current version of Quik will not run on Windows 8.1.

Your best solution will be to use a USB or SD card adapter and plug your camera's microSD directly into the computer and manually copy the files to your computer. If you put the files in C:\users\{User Name}\MyPictures\GoPro then Quik should recognize them and display the files.

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All Replies
Explorer
Posts: 11,688

Re: desktop quik does not "see" hero 6

The problem you're having I think is related to you using an outdated version of Quik. Unfortunately, the current version of Quik will not run on Windows 8.1.

Your best solution will be to use a USB or SD card adapter and plug your camera's microSD directly into the computer and manually copy the files to your computer. If you put the files in C:\users\{User Name}\MyPictures\GoPro then Quik should recognize them and display the files.
Nomad
Posts: 572

Re: desktop quik does not "see" hero 6

[ Edited ]

hi!

 

thank you for your reply!.

 

yes I noticed Quik 2.5 is only for Win10

 

I used mobile Qiuk for update the softwareand

and yes I use manually copy as you suggested...usually I plug microSD card (with adapter) directly on my laptop because is way faster (70-80MB/s) then a USB, even USB3.

 

I use different folders for download and just use scan button under manage folder menu.

 

and here is the thing that annoys me most..... Quik cannot play the HEVC files....I would expect the home apps to do it.

 

I can somehow play them in WMP or other  Medial Player after I installed the extended codec pack. 

"somehow" means the image is not continuu...is like small freeze in between....

 

anyway, on my mobile phone (samsung S8+) works fine, the 5GHz WiFi is more speedy than the 2GHz on hero5.

and I can play the HEVC codecs.

 

I do have to be pacient Smiley Embarassed  ...to wait for updates.... 

 

thank you!

 

robert

 

 

 

 

 

 

 

 

 

 

 

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Nomad
Posts: 572

Re: desktop quik does not "see" hero 6

...

...I can now play HEVC files smoothly 

just installed DivX

 

works perfectly.

 

robert