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Tourist
Posts: 5

desktop doesn't recognize anymore gopro6

[ New ]

Greetings,

I got a GoPro6. It has been working great for more than a year.

Over the last coupe of weeks, it has difficulties charging (charges at a slower rate... i think...) and when i plug it on my desktop through the USB (tried different ports already) it doesn't recognize the camera.

Would this be a hardware or a software issue?

I have tried updating the software. I installed the new quik for desktop, but i cannot even find how to update the software of the camera.

No clue

Please lead me through this

Dimitri


Accepted Solutions
GoPro
Posts: 23,218

Re: desktop doesn't recognize anymore gopro6

[ New ]

Hi @boldstoke57133

 

Sorry for any troubles caused.

Have you tried using a different cable?

 

Here is the link for the camera update. https://gopro.com/update/hero6

Please follow "Update your camera manually".

 

You  may also check:

Camera is Not Recognized on Quik for desktop

Camera is not Recognized when Plugged into a Computer USB Port

 

Let us know how it goes.

 

 

Thanks!

Ehj

View solution in original post


All Replies
GoPro
Posts: 23,218

Re: desktop doesn't recognize anymore gopro6

[ New ]

Hi @boldstoke57133

 

Sorry for any troubles caused.

Have you tried using a different cable?

 

Here is the link for the camera update. https://gopro.com/update/hero6

Please follow "Update your camera manually".

 

You  may also check:

Camera is Not Recognized on Quik for desktop

Camera is not Recognized when Plugged into a Computer USB Port

 

Let us know how it goes.

 

 

Thanks!

Ehj

Adventurer
Posts: 13,650

Re: desktop doesn't recognize anymore gopro6

[ New ]

I had that happ my info dissappeared i nteh  about canera. and replaced  with a new one all fixed no firmware will correct it