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Sightseer
Posts: 1

customer support

[ New ]

I bought a new hero 8 2 days before my vacation. It taped 10 minutes of my wedding then after about 3 minutes snorkeling, I could see moisture in the front screen.  Hasn't worked since. I opened it shook it out and now that I am back I need it fixed.  I did miss my hours of scuba diving and the day of deep sea fishing without a camera but now I just want a camera that works!

GoPro
Posts: 6,097

Re: customer support

[ New ]

Sorry to know that @marcd28534

That is not the experience we want you to have. 

 

Please contact GoPro customer support via chat: https://gopro.com/help/ContactUs

They can help you with that. 

 

 

-Jay