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Tourist
Posts: 1

�cran tactile n est plus fonctionnel

Bonjour, suite A de la plongée en apnée dans l,océan, De l’eau semble avoir pénétrer à l’intérieur de la caméra même si la porte était bel et bien fermé et étanche. Depuis, il est impossible d’ utiliser l’écran tactile. Y a-t-il une solution?

GoPro
Posts: 10,213

Re: �cran tactile n est plus fonctionnel

 

Hi @stewminateur

 

So long as all camera doors are closed, the HERO7 Silver is waterproof down to 10m (33ft) without a housing.

While water damage is usually not covered by the warranty, let our Support Team take a look at what happened.

You may reach out to them by phone or chat. https://gopro.com/help/ContactUs 

 

 

Thanks!
Ej