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Tourist
Posts: 2

conndense hero 7 black

[ New ]

I see there is condense in the back of the lens after snorkeling. Brand new camera-

What should I do

Thanks


Accepted Solutions
GoPro
Posts: 18,667

Re: conndense hero 7 black

[ New ]

Hello @swiftflame03674. The condensation is not unusual. We recommend removing the Protective Lens and allowing the unit to dry in an air conditioned and/or low humidity environment (<50% Humidity). Once traces of fogging has cleared, simply re-attach the Protective Lens.This video will show you how. Thanks!

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All Replies
GoPro
Posts: 18,667

Re: conndense hero 7 black

[ New ]

Hello @swiftflame03674. The condensation is not unusual. We recommend removing the Protective Lens and allowing the unit to dry in an air conditioned and/or low humidity environment (<50% Humidity). Once traces of fogging has cleared, simply re-attach the Protective Lens.This video will show you how. Thanks!

Tourist
Posts: 2

Re: conndense hero 7 black

[ New ]

Thanks