Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-36444%22%20slang%3D%22en-US%22%3Ecomputer%20does%20not%20recognize%20my%20Hero5%20session%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-36444%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20running%20a%20new%20pc%20running%20windows%2010%2C%20when%20I%20plug%20on%20my%20new%20Hero%205%20Session%20camera%20the%20OS%20does%20not%20see%20the%20camera.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3CP%3ERobert%20Watkins%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-36444%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-36445%22%20slang%3D%22en-US%22%3ERe%3A%20computer%20does%20not%20recognize%20my%20Hero5%20session%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-36445%22%20slang%3D%22en-US%22%3E%3CP%3EA%20possible%20solution%20was%20just%20posted%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FCameras%2FNew-Hero5-black-can-t-connect-over-USB-anymore-after-firmware%2Fm-p%2F36443%23M18244%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FCameras%2FNew-Hero5-black-can-t-connect-over-USB-anymore-after-firmware%2Fm-p%2F36443%23M18244%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETry%20this%20solution%20from%20Windows%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fwindows%2Fforum%2Fwindows_10-hardware%2Fafter-installing-a-driver-update-microsoft-wpd%2F9f900903-50d8-4935-939d-5dbf8d6bd1d0%22%20target%3D%22_self%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fwindows%2Fforum%2Fwindows_10-hardware%2Fafter-installing-a-driver-update-microsoft-wpd%2F9f900903-50d8-4935-939d-5dbf8d6bd1d0%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

computer does not recognize my Hero5 session

I am running a new pc running windows 10, when I plug on my new Hero 5 Session camera the OS does not see the camera.

 

 

Thanks

Robert Watkins


Accepted Solutions
Explorer
Posts: 12,208

Re: computer does not recognize my Hero5 session


All Replies
Explorer
Posts: 12,208

Re: computer does not recognize my Hero5 session