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Tourist
Posts: 6

colored spots when shooting video and photo, tell me what to do?

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GoPro
Posts: 25,055

Re: colored spots when shooting video and photo, tell me what to do?

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Hi @ВладимирД7238

 

See if resetting the camera will help.

If it's still the same, proceed with a manual update. See https://gopro.com/en/us/update/hero6

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.
Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej