12-08-2019 11:19 PM
I try plugging my gopro in to my pc which is on windows 10 but it wont upload anything and on the quick app it says to connect gopro then turn it on then select upload files when prompt but i never get that message on my pc or on my gopro, my gopro also never gets recognized by my pc it is listed as "gopro hero 8" but it is under unknown devices.
12-19-2019 02:33 PM
@suwbqysoirnwje, sorry to hear about the trouble. There are some troubleshooting steps here that will help:
- Camera is not Recognized when Plugged into a Computer USB Port
- Camera is Not Recognized on Quik for desktop - Windows
Additionally, try using an SD card reader/adapter and connect the microSD card directly to your computer.