Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

cant remove battery

고프로7 블랙 구입후 사용중입니다
배터리 교체중 배터리에 부착되어 있던 스티커가 떨어져서 배터리를 뺄수가 없다
배터리 교체가 매우 불편하고 스티커 접착상태도 불량하다
해결방법이 있는지 알려달라

Accepted Solutions
Highlighted
Nomad
Posts: 3,526

Re: cant remove battery

Sounds like the tab may have broken off your battery and you cannot remove it?

 

There's a couple of options.

 

1:  Open the battery cover, slightly tap the camera into the palm of your hand.  It will take a while but the battery should eventually come out.

 

2:  Get a strong piece of sticky tape, stick it to your battery and then gently pull.  This should help slide the battery out.

 

Once your battery is removed exchange it for a new one.

View solution in original post


All Replies
Highlighted
Adventurer
Posts: 12,938

Re: cant remove battery

If you haveing trouble with the battery  go to youtube there are video's showing 

 

 or call gopro 

 

 sorry the  site did not transulate

Highlighted
Nomad
Posts: 3,526

Re: cant remove battery

Sounds like the tab may have broken off your battery and you cannot remove it?

 

There's a couple of options.

 

1:  Open the battery cover, slightly tap the camera into the palm of your hand.  It will take a while but the battery should eventually come out.

 

2:  Get a strong piece of sticky tape, stick it to your battery and then gently pull.  This should help slide the battery out.

 

Once your battery is removed exchange it for a new one.

Highlighted
GoPro
Posts: 16,228

Re: cant remove battery

Hi @greendive28214

 

You  may also check this video.

 

Thanks!

Ej