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Sightseer
Posts: 1

cant register my go pro hero 4 silver

I lent the camera to my daughter and she has put a password in the system now I can get in and get my videos off of it??

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GoPro
Posts: 18,727

Re: cant register my go pro hero 4 silver

 

Hi @tillmore

 

Just to clarify, are you able to pair the camera and view the contents of the SD card via the GoPro app?

See: How to View, Copy, and Delete Media Using the GoPro App

 

If it's the other way around, we may need to reset the Wi-Fi information if you cant retrieve the password.

  1. With the camera ON, press and hold the Settings button (on the side) for 2 seconds until the Wi-Fi Mode options appear.
  2. While still holding the side button, press and release the Power/Mode button (front).
  3. Select Reset in the 'Reset Wi-Fi Settings' option.

Once done, proceed with the pairing process again.

 

Let us know how it goes.

 

Thanks!

Ej