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Tourist
Posts: 5

cannot upload to GoPro plus media

the upolad from my computer to my media starts and finishes then the video disapears instantly from my media. I have uploaded in the past and it worked. Using Safari like the previous times

GoPro
Posts: 8,158

Re: cannot upload to GoPro plus media

Hello @michusa

 

Thank you for the feedback. I observe the same issue as well. This is already forwarded to the team in charge. We will keep you posted. 

 

Best regards, 
Marius

GoPro
Posts: 8,158

Re: cannot upload to GoPro plus media

Hello @michusa

 

The upload to the cloud or GoPro Plus media account seems to be working already. Please try it again and let  us know how it goes. 

 

Thanks, 
Marius

Tourist
Posts: 5

Re: cannot upload to GoPro plus media

Yes thank you, I didn't have to try again, my video was there when I logged in today and also a message for each time I had tried yesterday, saying my content was already uploaded. (I had tried 3 additional times so 3 messages, that also popped up on the notifications on my IOS device)

So I tried with a new video today and it seemed to have kind of worked : I say kind of because the video disapeared same thing and only displays when clicking on "recently uploaded" but doesn't show up when selecting "all media" nor when selecting "videos". It's weird.