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Tourist
Posts: 3

cannot contact gopro service

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Could someone from GoPro contact me? The chat is never available. call me or email me please!

Adventurer
Posts: 13,684

Re: cannot contact gopro service

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you the user will  need to do that.    retry again.

Tourist
Posts: 3

Re: cannot contact gopro service

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I have been wating for a gopro support agent WHOLE DAY

GoPro
Posts: 25,237

Re: cannot contact gopro service

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Hello @gracet86568

 

Sorry for any trouble caused.

When reaching out to the team, try changing the region(upper right-hand side) to US-English.
Make sure to enter the details manually to avoid the captcha errors.
You may also try using another browser or going on incognito mode.
 

Let us know how it goes.

 

Thanks!
Ej

Adventurer
Posts: 13,684

Re: cannot contact gopro service

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Keep trying, or figure your issues out many people say the same thing and here gopro comes on to tel lyou that there are no issues to get with them.

Tourist
Posts: 3

Re: cannot contact gopro service

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I bought a Hero 8 and with asandisk on August 6. But it has not been shipped yet. I am going to travel on the 16th and I am worried that I will miss the delivery

Hiker
Posts: 11

Re: cannot contact gopro service

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I came here for the exact same reasons (super frustrated after a day of trying). Aragorns tips were spot on - minutes later I was on the phone with a super friendly gopro rep.

Adventurer
Posts: 13,684

Re: cannot contact gopro service

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LOOK! like said re try