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%3CLINGO-SUB%20id%3D%22lingo-sub-210236%22%20slang%3D%22en-US%22%3Ecan't%20swipe%20after%20recording%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-210236%22%20slang%3D%22en-US%22%3E%3CP%3EDid%20a%20search%20and%20didn't%20see%20anyting%20that%20will%20help.%20Got%20a%20Hero%26nbsp%3B%20Black%20and%20after%20recording%20I%20can't%20swipe.%20I've%20been%20going%20back%20and%20forth%20with%20support%20about%20the%20lens%20casing%20getting%20HOT%2C%20not%20warm%20to%20the%20touch%20but%20hot.%20We%20did%20a%20factory%20reset%20and%20the%20swipe%20worked%2C%20but%20now%20after%20recording%20a%20video%20it%20won't%20swipe%20again.%20When%20I%20push%20the%20on%2Foff%20buttong%2C%20all%20it%20does%20is%20records.%20I%20stop%20the%20recording%2C%20it%20saves%20and%20won't%20let%20me%20swipe%2C%20then%20the%20screen%20goes%20black%20right%20away.%20Since%20they%20had%20to%20turn%20off%20the%20wifi%20I%20can't%20get%20in%20thru%20the%20app.It%20did%20seem%20to%20let%20me%20swipe%20when%20I%20was%20connected%20the%20the%20app%2C%20but%20just%20not%20really%20positive%20right%20now.%20Similar%20issues%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EEDIT%3A%20The%20battery%20test%20was%20at%201080%2F30%20which%20is%20what%20they%20told%20me%2C%20with%20wifi%20off%2C%20but%20still%20got%20very%20hot.%20Not%20sure%20if%20the%20fps%20matters%20or%20not.%20Also%20just%20read%20the%20camera%20case%20acts%20as%20a%20heat%20sink%20which%20explains%20the%20hot%20to%20the%20touch%2C%20but%20not%20on%201080%2F30fps%20as%20it%20says%20when%20doing%20the%20high%20end%2C%20unless%201080%20is%20considered%20that.%20Very%20worried%20about%20the%20swipe%20issue.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-210236%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-210243%22%20slang%3D%22en-US%22%3ERe%3A%20can't%20swipe%20after%20recording%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-210243%22%20slang%3D%22en-US%22%3E%3CP%3Eforget%20it%2C%20everything%20was%20figured%20out%20with%20support.%20They%20were%20good%20to%20me.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 3

can't swipe after recording

[ Edited ]

Did a search and didn't see anyting that will help. Got a Hero  Black and after recording I can't swipe. I've been going back and forth with support about the lens casing getting HOT, not warm to the touch but hot. We did a factory reset and the swipe worked, but now after recording a video it won't swipe again. When I push the on/off buttong, all it does is records. I stop the recording, it saves and won't let me swipe, then the screen goes black right away. Since they had to turn off the wifi I can't get in thru the app.It did seem to let me swipe when I was connected the the app, but just not really positive right now. Similar issues?

 

EDIT: The battery test was at 1080/30 which is what they told me, with wifi off, but still got very hot. Not sure if the fps matters or not. Also just read the camera case acts as a heat sink which explains the hot to the touch, but not on 1080/30fps as it says when doing the high end, unless 1080 is considered that. Very worried about the swipe issue. 

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Tourist
Posts: 3

Re: can't swipe after recording

forget it, everything was figured out with support. They were good to me.