Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

can't connect to IOS app

 

Accepted Solutions
Highlighted
GoPro
Posts: 6,097

Re: can't connect to IOS app

Hi @sunnypeak12475,

 

Please try this: https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

After that clear your phone's bluetooth settings. (Unpair your camera) 

Remove or unpair your camera from GoPro App. 

 

You should be able to pair it after that.

 

-jay

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: can't connect to IOS app

Hi @sunnypeak12475,

 

Please try this: https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

After that clear your phone's bluetooth settings. (Unpair your camera) 

Remove or unpair your camera from GoPro App. 

 

You should be able to pair it after that.

 

-jay