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Tourist
Posts: 5

can't buy gopro

[ New ]

I am trying to pay for a purchase, but your store is showing the "Please select another payment method" error. And so the second day.

GoPro
Posts: 14,905

Re: can't buy gopro

[ New ]

@eriks07428, a few other things to check. Make sure that your shipping address is complete and correct all the way down to the zip code. PO boxes do not work. If available, you can also try a different card or payment method.

 

If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore ordering using an incognito browser.

 

If the order will still not go through, please contact our Support Team through https://gopro.com/help/ContactUs.

Nomad
Posts: 138

Re: can't buy gopro

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I tink you have dodged a bullet.. Karma is telling you to buy something else.. I would listen..

Nomad
Posts: 376

Re: can't buy gopro

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It is probably not your card, browser, incognito mode or other scripted suggestions.

It’s deliberate, and from GoPro’s end.

You can spend a week contacting support lol.

Or just order a one month subscription and then canceling it to solve things in many cases.

Somehow this resets or unflags the try another payment method error if a false alarm.
Adventurer
Posts: 14,098

Re: can't buy gopro

[ New ]

Amazon never an issue best of luck or go elsewhere like DJI Osmo action