09-18-2016 08:55 PM - last edited on 09-26-2016 01:28 PM by jefft
Can i find a hero 4 silver serial number on anything other than the camera. ran a race this weekend it droped off in water race found lots of Go Pros but i do not know my serial number it is a new go pro please contact me. [edit: removed personal info]
09-26-2016 01:33 PM
@michaell7541 - There are a couple of options. First, if you still have the packaging the camera came in, you should find the serial number on the bottom of that. Second, if you've updated the camera's firmware manually, if you go to the update page, your computer may have saved the serial number as an auto-fill on the registration page and you may be able to get the number there. Finally, if you bought the camera from a retailer (ex. Best Buy), they may have a record of the serial number in their transaction history.
If those options don't work, contact one of our reps and we'll see if there are any other options - https://gopro.com/help/PKBContactus.