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Sightseer
Posts: 1

can a gopro hero 5 be repaired if sea water infiltrates camera?

As i was enjoying my swin at Apo Island, Philippines, my gopro hero 5 black camera suddenly did not function. When I looked at it, there is water in the display. then my camera turned off. I am sure that I had properly places the casing properly. I dried my camera and openned it, there was water in the battery and in the display. I placed my camera with in a container with rice to let it absorb the water, however, the water in the display is still there. The battery wa also damaged. Is there still a way to repair it or do I need to accept that it is damaged? hope to hear from you.  

GoPro
Posts: 10,731

Re: can a gopro hero 5 be repaired if sea water infiltrates camera?

Hi @jvkrc

 

So long as all camera doors are closed, the HERO5 Black is waterproof down to 10m (33ft) without a housing. 
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them by phone or chat. https://gopro.com/help/ContactUs

 

Thanks!

Ej