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Sightseer
Posts: 1
Accepted Solution

camera turns off after only 10 minutes

 For no reason the camera beeps and shuts off . You can press record again and it will record again for about 10 minutes?

 


Accepted Solutions
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GoPro Community Manager
Posts: 7,045

Re: camera turns off after only 10 minutes

@redpeak4136 - Shutting off on its own is often linked to either an issue with the camera's firmware or an issue with the SD card. Try doing a manual update on the camera's firmware. The how-to is at https://gopro.com/update/hero5.

 

Also, make sure the SD card you're using is compatible with your camera. The list of compatible cards can be found at https://gopro.com/help/articles/Block/microSD-Card-Considerations.

 

Thanks,
Jeff

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All Replies
Highlighted
GoPro Community Manager
Posts: 7,045

Re: camera turns off after only 10 minutes

@redpeak4136 - Shutting off on its own is often linked to either an issue with the camera's firmware or an issue with the SD card. Try doing a manual update on the camera's firmware. The how-to is at https://gopro.com/update/hero5.

 

Also, make sure the SD card you're using is compatible with your camera. The list of compatible cards can be found at https://gopro.com/help/articles/Block/microSD-Card-Considerations.

 

Thanks,
Jeff