camera not recording [ New ]

[davidk34]

The underwater case flooded and camera no longer will record pics or video. However, shortly after the incident I was alble to get the camera to work.  Any ideas why it will no longer record?

[ryanv12566 · Accepted solution]

Hi @davidk34,

The internal components of that camera were likely affected. You will want to get in touch with our Support Team directly: https://gopro.com/help/ContactUs

Best,

Ryan

[ryanv12566 · Accepted solution]

Hi @davidk34,

The internal components of that camera were likely affected. You will want to get in touch with our Support Team directly: https://gopro.com/help/ContactUs

Best,

Ryan