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%3CLINGO-SUB%20id%3D%22lingo-sub-48455%22%20slang%3D%22en-US%22%3Ecamera%20freeze%20after%20first%20used%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-48455%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20everyone%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Efirst%20session%20of%20watershot%20today%2C%20busrt%20mode%20(30%20picture%20in%202%20seconds)%2C%20my%20camera%20freeze%20after%203%20or%204%20shots.%20impossible%20to%20switch%20off%20and%20on%2C%20take%20a%20picture.%20I%20can%20make%20nothing%2C%20and%20i%20need%20to%20remove%20the%20battery%20of%20the%20gopro%20to%20restart%20it.%20V05.00%2C%20updated%20when%20i%20bought%20it.%20someone%20have%20an%20idea%20about%20why%20she%20does%20that%20%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%20everyone%20!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Echeers%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-48455%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-48473%22%20slang%3D%22en-US%22%3ERe%3A%20camera%20freeze%20after%20first%20used%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-48473%22%20slang%3D%22en-US%22%3EThis%20is%20usually%20caused%20by%20an%20issue%20with%20the%20SD%20card.%20I've%20found%20the%20Lexar%201000X%20and%20Samsung%20Pro%20work%20best%20but%20any%20from%20this%20list%20should%20be%20fine.%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FBlock%2FmicroSD-Card-ConsiderationsIf%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FBlock%2FmicroSD-Card-ConsiderationsIf%3C%2FA%3E%20you%20have%20one%20of%20these%20cards%2C%20format%20the%20card%20in%20your%20computer%20and%20then%20again%20in%20the%20camera.%20You%20might%20want%20to%20also%20run%20a%20MANUAL%20update%20(even%20though%20you%20are%20on%20the%20latest%20firmware)%20as%20this%20seems%20to%20iron%20out%20any%20issues%20the%20camera%20might%20be%20having.%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero4%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero4%3C%2FA%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

camera freeze after first used

Hi everyone, 

 

first session of watershot today, busrt mode (30 picture in 2 seconds), my camera freeze after 3 or 4 shots. impossible to switch off and on, take a picture. I can make nothing, and i need to remove the battery of the gopro to restart it. V05.00, updated when i bought it. someone have an idea about why she does that ? 

 

thanks everyone !

 

cheers


Accepted Solutions
Explorer
Posts: 12,213

Re: camera freeze after first used

This is usually caused by an issue with the SD card. I've found the Lexar 1000X and Samsung Pro work best but any from this list should be fine.
https://gopro.com/help/articles/Block/microSD-Card-Considerations

If you have one of these cards, format the card in your computer and then again in the camera. You might want to also run a MANUAL update (even though you are on the latest firmware) as this seems to iron out any issues the camera might be having. https://gopro.com/update/hero4

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All Replies
Explorer
Posts: 12,213

Re: camera freeze after first used

This is usually caused by an issue with the SD card. I've found the Lexar 1000X and Samsung Pro work best but any from this list should be fine.
https://gopro.com/help/articles/Block/microSD-Card-Considerations

If you have one of these cards, format the card in your computer and then again in the camera. You might want to also run a MANUAL update (even though you are on the latest firmware) as this seems to iron out any issues the camera might be having. https://gopro.com/update/hero4