Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

cambio password

[ New ]

non ricordo piu la password della mia hero session marco952 e non posso scaricare video


Accepted Solutions
Highlighted
GoPro
Posts: 20,520

Re: cambio password

[ New ]

Hello, @maagrus. It would help to reset the password for your camera so you can pair it with the GoPro App again. To do this, follow the instructions detailed here.

 

Before pairing with the app again, make sure to forget the old GoPro entry from the Wi-Fi networks list on your phone settings, and delete it from the list of Bluetooth devices. Pair the camera with the GoPro App as if it's the first time pairing. 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 20,520

Re: cambio password

[ New ]

Hello, @maagrus. It would help to reset the password for your camera so you can pair it with the GoPro App again. To do this, follow the instructions detailed here.

 

Before pairing with the app again, make sure to forget the old GoPro entry from the Wi-Fi networks list on your phone settings, and delete it from the list of Bluetooth devices. Pair the camera with the GoPro App as if it's the first time pairing.