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Tourist
Posts: 2
Accepted Solution

broke Hero5 black charging area gate's hook

Hello, 

 

I bought GoPro Hero5 Black 2 weeks ago and while opening the charging gate, I broke it's hook that sticks the gate with GoPro.. although I can still close the gate but once I open it the gate just detaches from the GoPro. My questions are:

 

- Does GoPro replace gate within the warranty ? I didn't apply much force, it still broke.. doesn't seem to be a good quality hook

- If not, although gate closes still.. would it be fine if I take it underwater? 

 

Thanks


Accepted Solutions
Adventurer
Posts: 8,765

Re: broke Hero5 black charging area gate's hook

Options are to contact gopro they may replace it for free.   or purchase a new one. if you're a  Plus member its 5.00 off good luck. we can only offer  our opinion here.    Amazon sells them as well 

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All Replies
Adventurer
Posts: 8,765

Re: broke Hero5 black charging area gate's hook

Options are to contact gopro they may replace it for free.   or purchase a new one. if you're a  Plus member its 5.00 off good luck. we can only offer  our opinion here.    Amazon sells them as well