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Sightseer
Sightseer
Posts: 2

brand new session4 won't turn on

I have tried all of the suggestions here: https://gopro.com/help/articles/Solutions_Troubleshooting/HERO4-Session-Will-Not-Power-On and nothing works.

Without any SD card inserted and camera plugged into my computer or wall there is no LED light lit.  There is nothing on the display.  With an SD card inserted and plugged into either wall or computer same thing - no LED charging light and nothing on display.

When plugged or unplugged into power holding down the top 'record' button for 8-10 seconds does nothing.

Pressing the 'wi-fi' button also does nothing - no LED light lit, nothing on the LCD display.  The thing is just totally dead/won't charge.

Anything else I can do?  

This is a brand new first unboxed session4 I got as a gift about 1 year ago and just got around to trying it out :)

thanks!!!

Highlighted
Sightseer
Sightseer
Posts: 2

Re: brand new session4 won't turn on

oh and now have been on hold with gopro support for over 90 minutes and counting...