11-23-2016 10:18 PM
first i was very excited to get my first gopro ever. (i got the GoPro hero 5 black) then i went traveling and unboxed it while i was gone to shoot some good video, but the touchscreen wouldnt turn on, so GoPro send me a replacement, and i just oppened it, put the battery in form the other GoPro, ( which was charged) and right away all 3 red lights were on, and i have tried different things, putting in a micro sd with the software upate, but nothing changed, still the red lights.... im seriuosly starting to get frustraited....
12-16-2016 03:27 PM
@pedrow62 - I saw you hadn't gotten a response. Are you still having issues with the camera? If so, what you're describing sounds like an issue with the firmware on the camera. It's always a good idea to update the camera's firmware when you first get it, and regularly afterward. You can get the latest firmware for your camera here... https://gopro.com/update/hero5.
12-28-2016 02:51 PM