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%3CLINGO-SUB%20id%3D%22lingo-sub-22351%22%20slang%3D%22en-US%22%3Ebrand%20new%20Hero5%20Black%20wont%20turn%20on.%20red%20light%20blinking.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-22351%22%20slang%3D%22en-US%22%3E%3CP%3Efirst%20i%20was%20very%20excited%20to%20get%20my%20first%20gopro%20ever.%20(i%20got%20the%20GoPro%20hero%205%20black)%20then%20i%20went%20traveling%20and%20unboxed%20it%20while%20i%20was%20gone%20to%20shoot%20some%20good%20video%2C%20but%20the%20touchscreen%20wouldnt%20turn%20on%2C%20so%20GoPro%20send%20me%20a%20replacement%2C%20and%20i%20just%20oppened%20it%2C%20put%20the%20battery%20in%20form%20the%20other%20GoPro%2C%20(%20which%20was%20charged)%20and%20right%20away%20all%203%20red%20lights%20were%20on%2C%20and%20i%20have%20tried%20different%20things%2C%20putting%20in%20a%20micro%20sd%20with%20the%20software%20upate%2C%20but%20nothing%20changed%2C%20still%20the%20red%20lights....%20im%20seriuosly%20starting%20to%20get%20frustraited....%3C%2FP%3E%3CDIV%20class%3D%22notranslate%22%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%20class%3D%22notranslate%22%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%20class%3D%22notranslate%22%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%20class%3D%22notranslate%22%3E%26nbsp%3B%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-22351%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-24856%22%20slang%3D%22en-US%22%3ERe%3A%20brand%20new%20Hero5%20Black%20wont%20turn%20on.%20red%20light%20blinking.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-24856%22%20slang%3D%22en-US%22%3E%3CP%3E%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F12817%22%3E%40pedrow62%3C%2Fa%3E%20-%20I%20saw%20you%20hadn't%20gotten%20a%20response.%20Are%20you%20still%20having%20issues%20with%20the%20camera%3F%20If%20so%2C%20what%20you're%20describing%20sounds%20like%20an%20issue%20with%20the%20firmware%20on%20the%20camera.%20It's%20always%20a%20good%20idea%20to%20update%20the%20camera's%20firmware%20when%20you%20first%20get%20it%2C%20and%20regularly%20afterward.%20You%20can%20get%20the%20latest%20firmware%20for%20your%20camera%20here...%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

brand new Hero5 Black wont turn on. red light blinking.

first i was very excited to get my first gopro ever. (i got the GoPro hero 5 black) then i went traveling and unboxed it while i was gone to shoot some good video, but the touchscreen wouldnt turn on, so GoPro send me a replacement, and i just oppened it, put the battery in form the other GoPro, ( which was charged) and right away all 3 red lights were on, and i have tried different things, putting in a micro sd with the software upate, but nothing changed, still the red lights.... im seriuosly starting to get frustraited....

 
 
 
 
GoPro Community Manager
Posts: 5,852

Re: brand new Hero5 Black wont turn on. red light blinking.

@pedrow62 - I saw you hadn't gotten a response. Are you still having issues with the camera? If so, what you're describing sounds like an issue with the firmware on the camera. It's always a good idea to update the camera's firmware when you first get it, and regularly afterward. You can get the latest firmware for your camera here... https://gopro.com/update/hero5.

 

Thanks,

Jeff

Tourist
Posts: 3

Re: brand new Hero5 Black wont turn on. red light blinking.

What if the camera came with too low power to update at all? The camera won't charge, I just received it.

GoPro Community Manager
Posts: 5,852

Re: brand new Hero5 Black wont turn on. red light blinking.

@royalwave2080 - If the camera won't charge and you can't update the firmware, then the best option is to contact our Support team at https://gopro.com/help/PKBContactus. They can walk you through any other options.

 

Thanks,

Jeff

Tourist
Posts: 3

Re: brand new Hero5 Black wont turn on. red light blinking.

Thanks for quick reply

 

Cheers