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Posts: 1

black screen hero 5

Good day. So I already did the manual update on my Hero 5 but the screen is still the same. It took me awhile to download the update on the device because it doesn't finish installing. There would always be an exclamation point shown on the small screen. But anyways, the LCD at the back shows light but it is still black. What can I do to make it work?

Posts: 10,926

Re: black screen hero 5

call gopro  request a RMA. all you will get here is   opinions not fixes to a hardware issue.