Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-300981%22%20slang%3D%22en-US%22%3Eblack%207%200%20support%20in%20new%20zealand%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-300981%22%20slang%3D%22en-US%22%3E%3CP%3Etried%20the%20phone%20numbers%20for%20new%20zealand%20and%20australia..%20nothing%2C%20message%20saying%20no%20such%20numbers..%20no%20idea%20where%20to%20get%20support%20here%20to%20find%20out%20why%20the%20gps%20on%20the%20black%207%20does%20not%20show%20an%20ICON.%20also%20noticed%20a%20photo%20in%20new%20zealand%20review%20with%20no%20icon.%26nbsp%3B%20i%20wonder%20if%20the%20GPS%20works%20in%20south%20pacific.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-300981%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-301348%22%20slang%3D%22en-US%22%3ERe%3A%20black%207%200%20support%20in%20new%20zealand%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-301348%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20GPS%20icon%20on%20mine.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eswipe%20down%20from%20top.%20Icon%20is%20first%20to%20the%20right%20of%20date.%20%26nbsp%3BIt%20should%20be%20bright%2C%20if%20not%20you%20may%20need%20to%20turn%20the%20setting%20on.%3C%2FP%3E%3CP%3Eselect%20preferences%2C%20region%2C%20gps%2C%20on%3C%2FP%3E%3CP%3Eit%20may%20take%20a%20minute%20or%20two%20to%20turn%20on%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20turn%20mine%20on%20and%20off%20using%20the%20gps%20setting%20in%20the%20gopro%20app.%20When%20the%20slider%20is%20in%20the%20off%20position%2C%20the%20icon%20on%20the%20phone%20will%20have%20a%20line%20running%20diagonally%20through%20it.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 6

black 7 0 support in new zealand

tried the phone numbers for new zealand and australia.. nothing, message saying no such numbers.. no idea where to get support here to find out why the gps on the black 7 does not show an ICON. also noticed a photo in new zealand review with no icon.  i wonder if the GPS works in south pacific.

Highlighted
Tourist
Posts: 3

Re: black 7 0 support in new zealand

I have the GPS icon on mine.

 

swipe down from top. Icon is first to the right of date.  It should be bright, if not you may need to turn the setting on.

select preferences, region, gps, on

it may take a minute or two to turn on

 

I turn mine on and off using the gps setting in the gopro app. When the slider is in the off position, the icon on the phone will have a line running diagonally through it.